How to get the best service at a coffee shop

How to get the best service at a coffee shop

Three Questions with IWCA Executive Director Blanca Castro

When International Women’s Coffee Alliance (IWCA) Executive Director began her job years ago at the Guatemalan coffee association Anacafé, she knew next to nothing about coffee.  “I just pretended that…


4 Cool Cafés to Try Out in Bologna

Bologna, the Italian city home to the world’s oldest university, is traditionally famous for its food and drink—and it has some stellar specialty cafés. BY TANYA NANETTI SENIOR ONLINE CORRESPONDENT Featured photo by Annie Spratt via Unsplash Bologna is home to the oldest university in the world and is the unofficial “capital“ of the porticos […]


Thread Coffee Roasters Opens Tailor-Made Roastery in Baltimore

The interwoven actions of Thread Coffee Roasters in Baltimore are finding exponentially more space this week with the grand opening of a brand-new production roastery and training lab. The worker-owned…


Three Questions with IWCA Executive Director Blanca Castro

When International Women’s Coffee Alliance (IWCA) Executive Director began her job years ago at the Guatemalan coffee association Anacafé, she knew next to nothing about coffee.  “I just pretended that…

How to get the best service at a coffee shop

Understanding the Process: Double Fermentation

Continuing our series on coffee processing, we learn about double fermentation, a term that can refer to several different processes. BY TANYA NANETTISENIOR ONLINE CORRESPONDENT Photos courtesy of Cafe Imports Editor’s note: Check out other entries in our “Understanding the Process“ series here. When exploring the wonderful world of high-quality coffee, you’ll discover that no […]


Out Now: The February + March 2024 Issue of Barista Magazine!

In our new issue we feature Lisa Lawson from Glasgow, Scotland, take a look at the newest grinders, explore spring drink inspiration, see how more women are getting involved in coffee tech, and much more! BY SARAH ALLENBARISTA MAGAZINE We’re stoked to announce the release of the February + March 2024 issue of Barista Magazine, […]


Serving Coffee in the Epicenter

The Turkish specialty-coffee community is coming together to support earthquake relief. BY MICHAEL BUTTERWORTHSPECIAL TO BARISTA MAGAZINE ONLINE When Niji Coffee went live on Instagram, it felt as though the entire Turkish specialty-coffee community was watching with bated breath. Niji Coffee made a name for itself in the Turkish specialty-coffee scene when, as a relatively […]


Unique Collection in Switzerland Offers a Look at Coffee’s Rich History

Anita Vietri’s Coffee Culture Collection chronicles the brew’s journey through 1,500 artifacts. BY VASILEIA FANARIOTISENIOR ONLINE CORRESPONDENT Photos courtesy of Anita Vietri In the rich tapestry of coffee culture, there exists a hidden gem—an extraordinary collection that chronicles the captivating history of our beloved brew. Today, we meet Anita Vietri, an ardent coffee enthusiast and […]

How to get the best service at a coffee shop

New AFCA Director Gilbert Gatali on the 20th African Fine Coffees Conference

As the African Fine Coffees Association (AFCA) prepares for the 20th iteration of its flagship event, the African Fine Coffees Conference and Exhibition, the group is operating under new executive…


An Unfiltered History of Vietnamese Coffee

We explore the history of coffee in Vietnam and how the industry’s perception of Vietnamese coffee is evolving.  BY EMILY MENESES BARISTA MAGAZINE ONLINE Featured photo by frank mckenna via Unsplash What do you think of when you hear the term “Vietnamese coffee”? For Kim Dam, founder of Portland Cà Phê, it extends far beyond […]


U.S. Coffee Championships 2023 Denver Qualifiers Reach New Heights

The next group of coffee champions moves on to nationals at the Denver qualifiers. BY KATE VAN PETTENSPECIAL TO BARISTA MAGAZINE Photos by Matthew Temple and courtesy of Specialty Coffee Association The high-flying world of U.S. CoffeeChamps competitions reached new heights as coffee professionals flocked to the Denver qualifiers for the 2023 season, hosted in […]


Philadelphia’s Café Don Pedro Seeks to Build Up Small Businesses

A Dominican-owned coffee roasting company called Café Don Pedro recently launched in Philadelphia with ambitions for direct trading and boosting more Latino-owned small businesses throughout its supply and distribution networks….

How to get the best service at a coffee shop

How to get the best service at a coffee shop

minimum dose size?

Jan 31, 2024 |

I use the Hario switch to brew my coffee and am trying to reduce my caffeine consumption. Hence I would like to brew smaller cups of coffee. I am currently using 10g of coffee with 160g of water. (1:16 Ratio) I am wondering if there is a minimum amount of coffee...

How to get the best service at a coffee shop

9 Tips From a Barista

Now, we can all agree that buying and brewing your own beans is the way to go. Some days, though, it’s nice to see what the coffee shops have to offer. We’ve all been there. We order one thing, we get another. We say room for cream, and alas, the coffee is filled to the brim. Now, you can accept your fate, or you can change it. Here’s how you can get the best service possible… and maybe even make the day of the person that helps you wake up: the barista.

1. Know what you’re ordering before getting in line.

It’s easy to get distracted when waiting in line, but once you get to the front, you’d better know what you’d like! There are people behind you that would like to order too, and the faster you order, the faster you can drink your delicious morning brew. If you are having a hard time deciding between a couple options, feel free to ask the person behind the counter (they often know what’s best).

2. Don’t use your cell phone.

This should be a given, but you’d be surprised. There’s nothing more frustrating than the guy on his cell phone, trying to have two conversations at once. We understand that there could be an emergency … in that case, can’t the coffee wait?

3. Speak up!

It’s okay to get a little loud with us. Baristas don’t have super-hearing, and sometimes the coffee grinder can be a little bit louder behind the counter. Make sure that you’re getting exactly what you want—and you’re not going to get that telling secrets into thin air.

4. Have your form of payment ready.

You may worry that you’re inconveniencing those behind the counter by having us make a change. It’s OK, they don’t mind! It’s part of the job. Making people stand behind you while you dig for exact change and pocket lint or counting pennies is far worse than breaking that 50. 

5. Don’t hover over the pick-up counter.

We will call out your drink when it’s ready. Take a load off and grab a seat for a minute or two. Hovering over the pick-up counter has caused unspeakable accidents, arguments—maybe even divorce. There’s nothing worse than accidentally spilling scalding hot tea all over a perfect stranger.

6. Tip your barista.

If you received excellent service, throw a quarter or two into the tip jar. Now, if you’re simply bringing a bottled juice or muffin to the checkout, no worries. A thank you will hold up just fine. But if your barista washed out your travel mug for you and steamed up your latte with love … show your appreciation. They’ll remember it next time.

7. Use one chair.

Yes, we understand that it’s tempting. You see that other empty chair and decide that it’d be a perfect footrest. Perhaps it would … but let’s agree it’d be better off not to. If you’re putting your things on a chair because you’d rather sit alone (we can all be a little anti-social some days), try moving the chair to a different table instead. Win-win.

8. Use headphones.

Don’t be “that guy.” If you want everyone to know about that awesome new local band, try buying their merch instead. (Who doesn’t like a new t-shirt?)

9. Clean up!

The firestorm has come, and if you don’t get out of the coffee shop as fast as possible, you will be turned into a goopy mixture of ashes and blood! Just kidding, it’s beautiful out, and you have time to bring your trash to the rubbish bin. 

Related: How to fit coffee into your budget

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How to get the best service at a coffee shop

Perfect Little Beans

Chinmey Hill Coffee uses specialty-grade beans with zero primary defects (such as black beans or sour beans) and less than five secondary defects (such as broken beans). This is important because primary defects will greatly affect the taste of the coffee. Having zero defects allows the coffee to be the most optimal flavor.

Window for Optimal Flavor

Chimney Hill Coffee ships our coffee the same day it was roasted, so you will receive it before it enters the window of optimal flavor.  This means you’ll never miss the opportunity to enjoy the coffee’s peak flavor.

Coffee Ratings

Coffee undergoes many scoring processes by professionals who achieved their Q Grader certification. Coffee is first graded when it’s green. If there are defects the coffee is determined to be “not-specialty grade”. For those coffees that pass green grading, they are sample roasted and cupped. (Cupping is the official term for critically tasting and scoring coffees. The official cupping form is standard worldwide, and where the 100-point scoring system comes from.) A coffee’s dry fragrance, wet aroma, flavor, aftertaste, body, acidity, balance, and overall impression are taken into consideration while uniformity issues and defects, will lower the overall score.

Specialty Coffee

Specialty coffee, coined by Erna Knutsen in 1974, refers to a coffee that receives a quality grading score of 80 percent or higher. While “premium” or “gourmet” seem like they’re synonymous with “specialty,” they simply are marketing terms with no defined standards. Specialty coffees are grown in specific and ideal micro-climates, and have distinctive and unique flavor profiles, with little to no defects.

Third-Wave Coffee

We’re currently in the third wave of coffee. The first wave of American coffee put pre-ground, vacuum-sealed cans in kitchens across America. The second wave started with the late ‘60s introduction of Peet’s coffee (by Alfred Peet) through the proliferation of Starbucks. The third wave of coffee focuses on origin transparency, nuanced flavors, and artisan roasting. The term “third wave” is synonymous with specialty coffee.

How to get the best service at a coffee shop

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