What’s going on with baratza?

What’s going on with baratza?

How to Make the Best Coffee at Home By James Hoffmann: Book Review 

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How do you roast coffee for milk?

It’s impossible to deny just how popular milk-based coffee drinks (such as the flat white, latte, and cappuccino) are in coffee shops around the world. According to 2020 data from Project Café USA, the latte was the most ordered drink in the UK, and the third-most popular beverage in US coffee shops. In line with […]


Understanding the Process: Carbonic Maceration

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What’s going on with baratza?

What’s going on with baratza?

minimum dose size?

I use the Hario switch to brew my coffee and am trying to reduce my caffeine consumption. Hence I would like to brew smaller cups of coffee. I am currently using 10g of coffee with 160g of water. (1:16 Ratio) I am wondering if there is a minimum amount of coffee...

What’s going on with baratza?

Just got a new sette 270 last week. It was defect fresh out of the box. I look online and find that the sette series seems to have quite a lot of QA issues.

No big deal. I'll contact the company. So I opened a ticked via the email system because I'm Canadian and can't call their US number. They have a reputation for being very quick to solve problems.

Nothing from them, and that's days after opening the ticket. Only thing I have is the automated email with the ticket number.

If I look at feedbacks, people have had baratza quickly contact them upon opening a ticket, which for me didn't happen. It's been days and I currently have a $500+ grinder that can't be used.

Breville purchased baratza. Is it just me or ever since they have been owned by Breville things have gone downhill? I have a 5 year old encore. Still working great. And now I invested in a much more expensive grinder and it's defect. Not only that, it seems to be common for the sette series to have problems as well…

I'm obviously frustrated as a customer and I'm considering avoiding the brand now. Anything I could do at all? I paid good money for a sette 270, I feel like I shouldn't be left in the dark like this.

submitted by /u/IGFXH2077
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