Fellow Stagg kettle returns issue

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Fellow Stagg kettle returns issue

Fellow Stagg kettle returns issue

minimum dose size?

I use the Hario switch to brew my coffee and am trying to reduce my caffeine consumption. Hence I would like to brew smaller cups of coffee. I am currently using 10g of coffee with 160g of water. (1:16 Ratio) I am wondering if there is a minimum amount of coffee...

Fellow Stagg kettle returns issue

Has anyone else had to deal with Fellow's customer service and their warranty process?

I won a Stagg Kettle in an IG raffle back in May, the base is acting up….doesn't turn on easily and the display has artifacts.

I reached out to their customer support team but since I cannot provide a proof of purchase they aren't following through with a warranty return…

Personally, I understand they need to follow their policy but I find it odd that receiving a product as a gift invalidates the warranty.

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