Espro great until I needed replacement filter ☹️

Espro great until I needed replacement filter ☹️

Out Now: The February + March 2024 Issue of Barista Magazine!

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U.S. Coffee Championships 2023 Denver Qualifiers Reach New Heights

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3 Elements Coffee: Supporting Veterans, One Cup at a Time  

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Espro great until I needed replacement filter ☹️

Espro great until I needed replacement filter ☹️

minimum dose size?

I use the Hario switch to brew my coffee and am trying to reduce my caffeine consumption. Hence I would like to brew smaller cups of coffee. I am currently using 10g of coffee with 160g of water. (1:16 Ratio) I am wondering if there is a minimum amount of coffee...

4 Cool Cafés to Try Out in Kuala Lumpur

The Malaysian capital is often visited in a hurry, but visitors who take the time to explore will discover a welcoming city, thanks in part to its friendly specialty cafés. BY TANYA NANETTI SENIOR ONLINE CORRESPONDENT Photos by Tanya Nanetti Kuala Lumpur, the capital...

Espro great until I needed replacement filter ☹️

I've had an Espro P7 for nearly four years after seeing glowing praise on this sub (to which I later contributed). Before I bought the P7 I looked at the replacement parts available and they seemed like a solid company in that they sold e.g. replacement filters for a reasonable price.

Recently, the silicone/rubber seal on the micro-filter assembly degraded and began letting fines through. Also the assembly's two constituent filters often become separated when removing them because the plastic joint that holds them together also degraded.

I went to buy a new micro-filter assemly (~$20) and see they are sold out of my size (and of one other size) Every other site I can find that carries the replacement (Sur la Table, Walmart, Amazon, etc etc) is also sold out (save for a spare parts site that only ships to Canada).

And yet they clearly can make these filters as they have plenty of new P7 press pots available for $150.

I've written them asking when more will be back in stock. Will update if/when I manage to ever get one. But feels like they are prioritizing new inventory and luring in new customers over serving existing ones, at least at the moment. (Does anyone know how often this part sells out, if it regularly comes back in stock, etc?)

Espro's two cofounders have both left the company, by the way, after it was acquired by Regal Ware in October. The company is not picking up their phone at the listed customer service number.

I also wonder if the reason they are sold out is the prevalence of this sort of wear.

(Speaking of spare parts issues at Espro, they are also out of their filter cleaning powder but I managed to work around this by finding the constituent chemicals listed in their FAQ and ordering those independently from the company.)

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